Frequently asked questions by our clients

FAQ’S

Customer satisfaction is the measure of our success. Our unique service promise means a commitment to finding the best possible solution to any problem.

Does Rosiez Collision Repairs provide a loan car or van?

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Yes, we do. When your vehicle is being repaired, you can request a loan car or van to use during the repair period, which ensures you have a means of transportation while your vehicle is in the shop.

How do I request a loan car or van from Rosiez collision repairs?

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To request a loan car or van, simply inform Rosiez Collision Repairs when you schedule your appointment or when you drop off your vehicle. Our friendly staff will guide you through the process and provide you with the necessary paperwork and details for using the loan vehicle.

Are there any requirements or limitations for the loan car or van service

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These can vary, so it's best to contact Rosiez directly for specific details. Generally, you will need a valid driver's license.

Does Rosiez Collision Repairs offer pick-up and delivery of the vehicle?

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Yes, Rosiez Collision Repairs provides pick-up and delivery service for your vehicle. If you are unable to bring your vehicle to the repair shop, they will arrange a convenient time to pick it up from your desired location and deliver it back to you once the repairs are complete.

How do I schedule a pick-up and delivery for my vehicle?

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To schedule a pick-up and delivery service, simply contact Rosiez Collision Repairs and inform them about your location and preferred time for pick-up. They will coordinate with you to arrange a suitable pick-up and delivery schedule that works for both parties.

faq

The most common questions

How long will it take to fix my car?

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Your car might need service for a multitude of reasons from any assortment of low fluids, worn brake linings, or component malfunctions. Depending on what the issue is, it could be fixed in a day or take over 1 week for a major job. Once we diagnose your car, we will be able to give you a better estimate for how long the repair will take.

Do I need to make an appointment?

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It is highly recommended that you make an appointment. We are an independent auto repair center and we pride ourselves on our quality work and stellar reviews. We might be completely booked and not be able to get to your car right away. For that reason, we recommend making an appointment or calling ahead.