We may collect the following types of information:
Personal Information
● Name
● Email address
● Phone number
● Shipping/billing address
● Payment details (processed securely via third-party providers; we do not store card numbers)
Website & Usage Data
● IP address
● Browser type and device information
● Pages viewed and actions taken on our site
● Cookies and tracking data (for site functionality and analytics)
Order & Service Information
● Products purchased
● Workshop or training registrations
● Communication preferences
We use your information to:
● Process and deliver orders
● Contact you about bookings, training, or enquiries
● Improve website functionality and customer experience
● Send updates, product news, or marketing emails (only if you opt in)
● Maintain business records and comply with legal obligations
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect your information from loss, misuse, or unauthorised access, including:
● Secure hosting and encrypted connections (SSL)
● Restricted internal access to customer information
● Secure third-party payment processors (e.g., Stripe/Shopify/PayPal)
Despite these measures, no online system is 100% secure, so we cannot guarantee absolute protection.
We may share your information with trusted third parties only when necessary, such as:
● Payment processors
● Delivery and courier services
● Email or marketing platforms (for opted-in communications)
● Service providers who assist with website and IT operations
These parties are required to keep your information confidential and use it only for the services we request.
Our website uses cookies to:
● Remember your preferences
● Enable shopping cart functionality
● Analyse site traffic and performance
You can disable cookies in your browser settings, but some features may not work correctly.
You have the right to:
● Request a copy of the personal information we hold about you
● Ask for corrections to inaccurate information
● Withdraw consent from marketing communications at any time
● Request deletion of your data where legally appropriate
To exercise these rights, contact us at:
sydenham@rosiez.co.nz
You will only receive marketing emails if you’ve given clear consent (e.g., signing up through our website or at checkout).
You can unsubscribe at any time using the link in any email.
We may update this policy occasionally.
Any changes will be posted on this page with a revised “Last updated” date.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Rosiez Collision Repairs
Email: sydenham@rosiez.co.nz
Phone: (03) 962 1717
Address: 71 Byron Street, Sydenham, Christchurch, NZ
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